When will my order be delivered?

The total delivery lead time from the time of order will depend on your destination country. However, by selecting from theShips Now product range, we will be dispatching the order to you on the same day (except Sundays and PH). We will indicate the estimated delivery timeline at the checkout page.

Will I be charged for customs and import charges?

At the time of checkout, depending on the destination, we would mention to you if your order total is either inclusive or subject to local customs and import charges. For orders subject to local duties, we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Can I track my order?

Once your order is shipped, we will email you a tracking link that will enable you to follow the journey of your order. You can also access this link in the My Order section under Shipped orders.